The St. James Theatre246 West 44th StreetBetween 7th Avenue & 8th Avenueview map
TBDback to the top
|ONLINE||BY PHONE||IN PERSON|
|Call (877) 250-2929||
Visit the Box Office 246 West 44th StreetMonday – Saturday 10:00am-8:00pm starting Monday, November 13th
Call (212) 840-8181
A limited number of tickets for each performance will be sold via online lottery.
All guests, regardless of age, require a ticket for entry. Disney intends Frozen for ages 8 and up. A limited number of booster seats are available at the theatre.back to the top
All Orchestra seats are located on the main floor of the theatre. Mezzanine seats are located up 2 flights of stairs and Balcony seats are located up an additional 6 flights of stairs. Please be aware that the St. James Theatre does not have an elevator, however all staircases have handrails.
Located on all levels, the St. James Theatre bars are stocked with a range of cocktails and non-alcoholic beverage choices, which you are welcome to take back to your seats. Don’t forget to pick up a snack!
Men’s and Ladies’ restrooms are located down 1 flight of stairs from the Orchestra level. An additional Ladies’ room is located in the Mezzanine. Patrons seated in the Balcony will find a Men’s and Ladies’ restroom on their level. An accessible restroom is located in the Orchestra lobby.
If you have a bag or large coat, we'd be happy to check it for you. Please visit the coat check in the Orchestra lobby. The charge is $3 per item.
Visit one of the merchandise booths, located on the Orchestra and Mezzanine levels, to take home a souvenir from the show.back to the top
The St James Theatre provides wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre. Pricing for wheelchair-accessible seats on the Orchestra level varies so as to capture the range of prices available throughout the theatre.
To purchase, call Ticketmaster at (877) 250-2929.
Orchestra Location: Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating locations. Wheelchair seating is in the Orchestra only. Mezzanine Location: Located on the 2nd level: up 29 steps from the Orchestra. There are an additional 20 steps up to the remainder of the Mezzanine. Entrance to Mezzanine is behind row E. Balcony Location: Located on the 3rd level: up 77 steps from the Orchestra. Please Note: On the Mezzanine and Balcony levels, there are approximately 2 steps up/down per row.
For information, please call: (212) 912-9770 or visit www.tdf.org.
For information, please call HAI (Healing Arts Initiative) at (212) 575-7660, 9am - 5pm (EST).
Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please call: (212) 582-7678 to reserve in advance.
There is a wheelchair accessible unisex restroom located on the main level. The Women's restrooms (not wheelchair accessible) are located down 1 flight of stairs from the Orchestra level, on the Mezzanine level and on the Balcony level. The Men's restrooms (not wheelchair accessible) are located down 1 flight of stairs from the Orchestra level and on the Balcony level. The lower level is located 22 steps down from the Orchestra.back to the top