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Jujamcyn Theatres

JUJAMCYN JOB OPPORTUNITIES

Our mission is to create raves for our theater-goers and theater-makers by guiding them through their journeys in our theatres with such care, expertise, and pride in each other, our shows, and our houses that they truly feel they belong and are compelled to return.

Jujamcyn Theaters is recognized as a theatrical innovator, championing shows that push the boundaries of Broadway and create new experiences for audiences. The company owns and operates five Broadway theatres including the St. James, Al Hirschfeld, August Wilson, Eugene O'Neill, and Walter Kerr.

Ticket-Sellers/Assistant Box Office Treasurers

Description

Jujamcyn Theaters seeks friendly, outgoing, intelligent, and empathetic ticket-sellers with excellent sales and communication skills, a strong work ethic, and a high standard of integrity to join our pool of Ticket-Sellers/Assistant Box Office Treasurers. Ideal candidates will have prior box office or sales experience in a busy work environment, and will possess a strong desire to work as a team to assist our theatre-goers who purchase and pick up tickets at the box office, and our theatre-makers who program and price shows in our theatres.

Skills/Responsibilities

Experience in a box office using Ticketmaster HOST
Experience with other basic computer programs, including Microsoft Excel and Outlook
Superior people and hospitality skills, especially under pressure
Ability to multi-task in a fast-paced work environment
Experience handling cash and utilizing basic math skills
Strong attention to details
Professional appearance and demeanor
Ability to work well with others in a confined space
Adaptability and openness to changes and continuous improvement
Availability to work 40 hours/6 days a week, including evening, weekends and holidays

If not a Local 751 member currently, application for membership will be required

To Apply

A complete application consists of the following:

INTERNSHIPS AT JUJAMCYN

Internship Program Benefits and Details

A minimum of 12 weeks; three sessions available per year: Fall, Winter/Spring, Summer
Interns are paid at an hourly rate of $15 as well as college credits as available
Attendance at bi-weekly lunch meeting for interns to discuss their work, share ideas, and speak with an invited guest from the Jujamcyn staff or a figure in the theatre community
Opportunities on nights and weekends for flexible work at our theatres
Tickets (when available) to our productions playing at Jujamcyn theatres

Skills and Specifications

Strong customer service skills are essential.
Must have working knowledge of Microsoft Office (Word, Excel).
Knowledge of Ticketmaster is a plus.
Must be capable of preparing files and maintaining organized records and documentation.
Must have good written and oral communication skills.

Applying for Internships

Submission Deadlines

Applications for all three sessions are accepted on a rolling basis and reviewed regularly. Please indicate in your cover letter which session you are most interested in applying for.

Interviews

If you are being considered for one of our internship opportunities you will be contacted by Human Resources. Because of the popularity of our program and the volume of applications we receive, we will only be able to respond to those who are being considered. Please note that most departments require an in-person interview, though phone interviews can be arranged in some cases.

To Apply

A complete application consists of the following:

  • A cover letter indicating your area of interest and the internship or internships for which you are applying.
  • A resume including your experience and theatre experience
  • One letter of recommendation (can be employer, professor, etc.)
  • All material should be addressed to Intern Coordinator
  • Include desired internship and session in subject line
  • Submit by either email or mail:

Applying for Multiple Internships

You may apply for multiple internships, but please only apply for internships which truly interest you. Interns will only be employed in a single internship at a time at Jujamcyn Theaters.


Available Internships


Accounting Intern

The Accounting Department manages all of the finances at Jujamcyn Theaters.

Description

Accounting Department Intern will engage in all manner of administrative tasks, learning the responsibilities and challenges of reconciling daily sales for multiple Broadway theatres by working directly with the theater Treasurers. The ideal candidate is interested in a career in Accounting/Finance and is interested in Broadway.

Responsibilities include but are not limited to

General Office support including filing, scanning and organizing
Running Adhoc Reports (includes running reports in Ticketmaster System)
Aid in reconciling daily sales
Record accounting data in Microsoft Great Plains (accounting software)

Skills and Specifications

Attention to detail and confidentiality is a must
Must have working knowledge of Internet Explorer and Microsoft Office
Must be proficient in Excel
Must possess effective problem-solving skills including ability to time manage and prioritize
Must have good written and oral communication skills

Available Positions

One part-time intern for a 3-5 day work week (22 to 28 hours a week). Hours flexible.

Building Operations Intern

Building Operations is responsible for all day-to-day physical plant conditions and processes at each of our five theatres.

Description

Building Operations Interns will work directly with the Vice President of Building Operations and individuals from all levels of theater operations and management as well as outside contractors and vendors. Interns will gain a ‘nuts and bolts’ experience of running a chain of Broadway theaters and gain an insider’s perspective into the upkeep and maintenance of these unique, landmarked buildings. No two days will be the same.

Responsibilities include but are not limited to

Work with spreadsheets auditing all types energy consumption
Meet contractors and oversee repairs as needed
Provide support in preparing theaters for new productions as needed
Provide support in emergency management as problems arise

Skills and Specifications

Must have working knowledge of Internet Explorer and Microsoft Office
Solid problem solving skills
Technical skills and comfort with basic tools a plus
Must be capable of maintaining organized records and documentation
Must have good written and oral communication skills and neat penmanship (including a sense of humor!)
Willingness to jump into any project

Available Positions

One or two part-time interns for a 2-3 day work week (16 to 24 hours a week). Hours flexible.

Executive Intern

The Executive Department leads Jujamcyn Theaters and defines and executes its mission and values.

Description

Executive Department Interns will engage in all manner of administrative tasks, learning the responsibilities and challenges of organizationally managing multiple Broadway theatres by working directly with the Assistants to the President, Senior Vice President as well as the Chief Operating Officer and the Executive Producer of Red Awning. The ideal candidate is interested in a career in theatre administration.

Responsibilities include but are not limited to

General Office support including filing and distributions (by fax and by e-mail)
Answering phones, checking voicemail, handling ticket requests
Liaising between departments, and aiding in management of the Executive’s calendars
Other administrative tasks (i.e. research projects, interoffice deliveries, etc.)

Skills and Specifications

Attention to detail and confidentiality is a must
Must have working knowledge of Internet Explorer and Microsoft Office
Working knowledge of Photoshop and Power Point
Must possess effective problem solving skills including ability to time manage and prioritize
Must have good written and oral communication skills

Available Positions

One or two part-time interns for a 2-3 day work week (16 to 24 hours a week). Hours flexible.

Givenik/Group Sales Intern

The Givenik.com team is a fast-paced, extremely detail-oriented and friendly group responsible for all day to day operations of Jujamcyn’s Group Sales department. Givenik sells discount group tickets to all shows on Broadway, Off-Broadway and beyond to all types of group sales clients including non-profits, tour operators, schools, social groups and more! Our unique charitable giveback with each ticket sale adds a whole other layer to the day-to-day operations of the department.

Description

Givenik Group Sales Interns will learn the responsibilities and challenges of operating a group sales department on Broadway that also gives back to charity. He/she will work directly with the Director of Sales and the entire sales team. The ideal candidate is interested in a career in theatre administration

Responsibilities include but are not limited to

Reporting on group sales orders that need to be picked up /delivered along with the actual deliveries and pick-ups at various box offices and client offices
General office support including scanning and filing
Answering phones, checking voicemail, communicating with customers
On site assistance at company events (registration, greeting clients, etc) as well as administrative assistance leading up to event (event list RSVPs, invitation creation, etc)
Research projects related to sales and marketing tasks (new client research, alumni spreadsheets)
Social media upkeep (Facebook, Twitter, Instagram, Tumblr)
Basic sales reporting
Other administrative tasks (i.e. marketing material creation, interoffice deliveries, etc.)

Skills and Specifications

Love of theater a must; interest in sales and marketing preferred
Great social and interpersonal skills as well as sense of humor required
Excellent attention to detail
Must be friendly and be able to interact professionally with customers and box offices over phone, email and in person
Must have working knowledge of Google Chrome, Microsoft Outlook and Microsoft Office, Excel proficiency a major plus
Working knowledge of the STAR System (Telecharge) is a plus
Must be well-versed in various Social Media such as Facebook, Twitter, Instagram
Must have good written and oral communication skills

Available Positions

Part-time interns for a 3-5 day work week (22 to 28 hours). Hours flexible, Monday and Thursday preferred.

Theatre Operations Intern

Theatre Operations is responsible for the day-to-day operations at each of Jujamcyn's five theatres.

Description

Theatre Operation Interns will learn the responsibilities and challenges of managing multiple Broadway theatres, by working directly under the supervision of a senior member of the Theatre Operations team. The ideal candidate is interested in a career in theatre administration.

Responsibilities include but are not limited to

Assisting managers in theatres during performances, including nights and weekends.
Contribute to customer service team by corresponding with patrons through email and phone calls.
Create and distribute theatre staff schedules, payroll, union and patron correspondence.
General office support including filing and distributions, answering phones, checking voicemail, communicating with employees and customers.
Other administrative tasks such as organizing lost and found in the theatres, research specific projects, interoffice deliveries, etc.

Available Positions

Three to four part-time interns for a 3-5 day work week (22 to 28 hours) split between the office and the theaters. Hours must be flexible (nights, weekends, and holidays necessary).

Ticketing Operations Intern

Jujamcyn Theaters’ internal ticketing operations department helps shows implement their pricing and sales strategies, manage and facilitate our box office teams and set and implement strategic ticketing goals for the company. We work closely with every other department at Jujamcyn and with our show partners.

Description

The Ticketing Operations Interns shadow and support our team in our day-to-day operations, including producing reports, setting up promotions, changing prices and setting up new shows.
You should apply for this internship if:
- You are interested in the nuts and bolts of ticketing and reporting on Broadway.
- You are detail-oriented or wish to become detail-oriented.
- You enjoy Excel or wish to enjoy Excel.
- You can abide by the terms of a strict confidentiality agreement.

Responsibilities include but are not limited to

Quality Assurance: checking, checking and re-checking setup documents and as-built configurations in ticketing systems.
Reporting: pulling, checking and distributing reports pulled from ticketing systems.
Errands: the occasional trip to a box office to drop something off or pick something up.
Personal Improvement: training by fire in Excel, Ticketmaster and related skills.

Skills and Specifications

Required
- Must have basic skills in Excel.
Preferred
- Intermediate to advanced Excel
- Knowledge of core Broadway reporting practices (Wrap, Advance, Gross, etc.)
- Predilection for being detail oriented

Available Positions

One part-time intern for 20 hours/wk. Flexible hours/days.